Shipping policy

Shipping Policy

We currently ship within New Zealand only. Orders are processed within 1-2 business days.

Standard delivery: 3-8 business days depending on Island Rural delivery: may take an additional 2-3 business days

Rural Delivery

If you live on a rural delivery route, please ensure you select the correct Rural Delivery option for your island (North Island Rural or South Island Rural) at checkout to avoid delays or additional charges.

Not sure if you're rural? You can check your delivery type at https://www.nzpost.co.nz/tools/address-checker

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, or events outside our control.

Shipping rates are calculated at checkout. Once your order has been dispatched, you'll receive a confirmation email with tracking information.

For any shipping enquiries, please contact us at hello@lorenboyd.co.nz